Overview

The Executive Brainstorm uses a unique interactive format called ‘Mindshare’. Each section of the event involves short, specially prepared presentations (new research, case studies, use cases) to stimulate group brainstorming, which is then reviewed by a panel to inform a vote on ‘next steps’. Our expert facilitators are supported by interactive technology to enable a uniquely productive debate. Register here:

Agenda

0800 Registration Open

0830 Welcome, Agenda, Introductions & Warm Up

Host and Moderator: Simon Torrance, CEO, STL Partners
Event Facilitator: Matt Stephens, STL Partners

0900 The Market 2.0

Telecoms, media and technology are converging faster than ever, creating new opportunities (and threats) for all players in the digital economy.

• How are ‘profit pools’ shifting across the sectors?
• How to understand and navigate the ‘Great Game’ between the major platform players: Google, Facebook, Apple, Amazon, Microsoft, Telco?
• What are the winning and losing strategies in the evolving ‘digital economy’?

Stimulus speakers/panellists

• Chris Barraclough, Chief Strategist and Managing Director, STL Partners/Telco 2.0 Initiative
• Daniel Gurrola, VP Strategy, Orange Group
• Brian Bogaerts, VP Strategic Innovation, KPN

Background research on this topic here

1030 Break & Exhibition

1100 Digital Consumer 2.0

People are consuming digital services like never before.

• What are the latest trends in consumer behavior and technology adoption?
• When and how will key ‘tipping points’ occur in the way people communicate, access content and buy goods?
• What are the most effective ways to engage with ‘consumers’ in this new world?

Stimulus speakers/panellists

• Rainer Deutschmann, SVP Core Telco Products, Deutsche Telekom
• Jamie Finn, Director of Communication Product Design, Telefonica Digital
• Rolv-Erik Spilling, Senior Vice President, Telenor Digital
• Keith McMahon, Senior Analyst, STL Partners/Telco 2.0 Initiative

Background research on this topic here

1300 Lunch & Networking

1400 Customer Experience 2.0: Deepening Relationships in a Fickle World

Telcos must get much more sophisticated in the way they segment their customer base and create compelling experiences if they wish to maintain profitability and relevance in the digital economy.

• Nurturing customer ‘advocates’, neutralising ‘antagonists’
• Creating and mining profitable market segments
• New opportunities from B2B2C services
• The role of customer data in a new telco business model ‘flywheel’

Stimulus speakers/panellists

• Phil Laidler, Director of Consulting, STL Partners/Telco 2.0 Initiative
• Subhra Das, EVP Customer Experience & Marketing, Du
• Keith Curran, Chief Executive Officer, Steadings Group

Background research on this topic here

1600 Break & Exhibition

1630 Network 2.0: (Re-)Monetising Telcos' Core Asset

Content owners, software companies, app developers, brands, merchants and enterprises of all sorts are looking to optimize their businesses via digital channels and tools. Telco networks can be re-engineered to support these requirements much better.

• Beyond APIs - how to sell network assets to 3rd parties?
• Securing key ‘control points’ in the digital economy
• Compelling use cases for enterprises and developers
• Implications for investment and operations

Stimulus speakers/panellists

• Paolo Campoli, Head of SP Architectures & CTO, Cisco
• Axel Clauberg, Vice President, IP Architecture and Design, Deutsche Telekom
• Chris Barraclough, Chief Strategist & Managing Director, STL Partners/Telco 2.0 Initiative
• Apollo Guy, Global Vice President, Business & Market Development, Openet

Background research on this topic here

1830 DRINKS RECEPTION

2030 Close

Return to the Agenda Overview